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Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified Information Technology Infrastructure Library (ITIL) compatible IT service management (ITSM) solution, and Supportworks Helpdesk Professional.

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  • Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified Information Technology Infrastructure Library (ITIL) compatible IT service management (ITSM) solution, and Supportworks Helpdesk Professional.
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  • Supportworks
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computing platform
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latest release version
  • 7.5
license
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