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Web Help Desk is a web-based, help desk software used for tracking support requests for enterprises and educational institutions. While primarily used by Information Technology departments, the software is utilized in other support environments (Facilities Management, Human Resources, etc.). The software was written by MacsDesign Studio LLC, based in Fremont, CA. On July 25, 2012 the product was acquired and is now supported by SolarWinds.

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  • Web Help Desk is a web-based, help desk software used for tracking support requests for enterprises and educational institutions. While primarily used by Information Technology departments, the software is utilized in other support environments (Facilities Management, Human Resources, etc.). The software was written by MacsDesign Studio LLC, based in Fremont, CA. On July 25, 2012 the product was acquired and is now supported by SolarWinds.
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  • Web Help Desk
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latest release version
  • 12.0.1
license
programming language
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