Product Support Solutions, Inc.PSS Help – Product Support Solutions Inc, is a US independent private Specialist Systems Integrator and IVR Solution Provider for the contact center market. The company is headquartered in Dublin, California and has offices in Chicago, New York, the UK and Australia.PSS provides competencies in Genesys, Aspect, Nortel, Avaya, Convergys, Oracle Acme Packet, Cisco and other major contact center technologies.