. "Destination dispatch is an optimization technique used for multi-elevator installations, which groups passengers for the same destinations into the same elevators, thereby reducing waiting and travel times when compared to a traditional approach where all passengers wishing to ascend or descend enter the same lift and then request their destination.Using destination dispatch, passengers request travel to a particular floor using a keypad, touch screen or proximity card room-key prior in the lobby and are immediately directed to an appropriate elevator shaft."@en . .