. . . "1973Z"^^ . . . . . "Serguei Netessine is a scientist and educator. He is a professor of Global Technology and Innovation at INSEAD and the Research Director of INSEAD-Wharton alliance. He is best known for his work in Business Model Innovation, Operational Excellence and Supply Chain Management."@en . "Serguei Netessine, Serguei"@en . "Serguei Netessine"@en . "professor" . . .